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Biwak#33 : check-in check-out
Hospitality in all its forms

from 29 september 2023 to 19 may 2024

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Hotel Mischabel (vers 1960). Kunstanstalt Brügger, Meiringen © Swiss Alpin Museum

Our guests have the last word - rate your museum experience on TripAdvisor.

“Mr and Mrs Bond, 565 Fifth Avenue, New York, nice people – she’s a little crazy – booked the same rooms for next summer.” This is just one entry from among the 22,000 index cards on guests kept by the Waldhaus Vulpera grand hotel in Vulpera-Tarasp. The staff recorded details about their own patrons for decades. All their quirks and foibles were captured here, along with other observations. Only for internal use, of course. When the Waldhaus burned down to the ground in 1985, it marked the end of an era – but the guest records survived, preserved by the hotel’s last manager, Rolf Zollinger. In 2021, he published them in a book, which can now be purchased at our shop. 

The exhibition “Check-in Check-out” not only presents a wonderful selection of index cards in their original form, it also continues the story through to the digital twenty-first century. Times have now changed, and today it is the guests who leave forthright evaluations of their hosts on social media channels, where the whole world can read them. In the exhibition we let hotel professionals have their say about what hospitality means these days. But the general public gets the last word, of course. Visitors can publicly evaluate their own experience of the exhibition on Trip Advisor. We’ll be reading it all!

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Visitors in front of the hotel Waldhaus © Fundaziun Fotografia Feuerstein

Would you like to be a guest in the exhibition yourself? What is usually forbidden in museums is welcome here: take a seat and enjoy a tasty lunch from the museum restaurant las alps in the exhibition dining room of the Grandhotel "Waldhaus". Learn more here.

Institutional partner

Partner Werkstatt Alpen

Project partner

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Biwak